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Scrapebox Error: unable to download file update information
#1
Hello - I tried to open scrapebox today and it tries to open but then it shows an error that reads

unable to download file update information

I can only click ok - if i click it then it closes scrapebox - any idea how to get this working again?
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#2
(05-04-2020, 12:50 PM)adam110 Wrote: Hello - I tried to open scrapebox today and it tries to open but then it shows an error that reads

unable to download file update information

I can only click ok - if i click it then it closes scrapebox - any idea how to get this working again?

I'm dealing with the same issue - first experienced it yesterday. Reached out to support regarding it, hopefully it gets resolved quickly.
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#3
(05-05-2020, 08:17 PM)mhh10 Wrote:
(05-04-2020, 12:50 PM)adam110 Wrote: Hello - I tried to open scrapebox today and it tries to open but then it shows an error that reads

unable to download file update information

I can only click ok - if i click it then it closes scrapebox - any idea how to get this working again?

I'm dealing with the same issue - first experienced it yesterday. Reached out to support regarding it, hopefully it gets resolved quickly.

I got this reply:

We updated the licensing servers and scrapebox can not connect.


So ideally you can simply download a fresh copy of the latest version of scrapebox from the direct link here

http://www.scrapebox.com/payment-received

Unzip it to a folder on your desktop or in your documents folder.

Else you try going to options >> select preferred download server – and choose the opposite of whatever is there and then restart scrapebox.  Then please update to the latest version. 

If you do not see a select preferred download server under options, then simply download a fresh copy from the above link. 


Downloading a fresh copy of the latest version is what worked for me.
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#4
Yes you just need to download the latest version and your set.
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