07-10-2018, 08:46 AM
Thanks, I contacted the support and they're trying to help me now.
The backlink checker works perfectly if I don’t tick "Save url with backlink".
When I contacted the support I didn’t knew the results were saved in the Session Data folder. In fact, I thought "Save url with backlink" was to save the website’s urls where the backlinks are, but I guess it is meant to save the url of the backlink (for ex. www.amazon.com/product1)?
Still, SB crashes every time I tick "Save url with backlink". SB creates the .xlsx file in Session Data but I can’t open it because it’s corrupted.
The backlink checker works perfectly if I don’t tick "Save url with backlink".
When I contacted the support I didn’t knew the results were saved in the Session Data folder. In fact, I thought "Save url with backlink" was to save the website’s urls where the backlinks are, but I guess it is meant to save the url of the backlink (for ex. www.amazon.com/product1)?
Still, SB crashes every time I tick "Save url with backlink". SB creates the .xlsx file in Session Data but I can’t open it because it’s corrupted.