11-30-2018, 12:29 AM
Support replied and you filed 2 chargebacks with paypal, one of which was an unauthorized access of your account. So paypal took the money from Scrapebox, so scrapebox has no funds in your name. Therefore you have no license.
Its as straight forward as that.
So Scrapebox does not have your money and you do not have a license. Now neither I nor Scrapebox can speak for paypal. So I can't see why paypal would have not given you back the money, but at this point you would need to speak with them to find out why they have kept your money.
But Scrapebox doesn't have your funds and you don't have a license and further they have blacklisted you due to the chargebacks, so you can not purchase another license.
From their standpoint you purchased the software, used it for what you wanted and filed a charge back just to get your money back after you were done with Scrapebox.
Its as straight forward as that.
So Scrapebox does not have your money and you do not have a license. Now neither I nor Scrapebox can speak for paypal. So I can't see why paypal would have not given you back the money, but at this point you would need to speak with them to find out why they have kept your money.
But Scrapebox doesn't have your funds and you don't have a license and further they have blacklisted you due to the chargebacks, so you can not purchase another license.
From their standpoint you purchased the software, used it for what you wanted and filed a charge back just to get your money back after you were done with Scrapebox.