04-06-2016, 01:32 AM
Hello,
I sent a message to moz api support as suggested and asked them why i was getting 401 errors using my api credentials with scrapebox. I specifically mentioned the incapsula.com blocking thing. Here was the response:
Hey Tom,
I am on the Moz API team and should be able to shed a bit of light on this. We do not actually have any ability to support ScrapeBox as it is a third party tool, and a scraping tool. Your API credentials are working as they should, so there is not much more we can do on our end. I would recommend reaching out to SB and having the owners of the tool contact us so we can make everything work as it should.
Any ideas?
I sent a message to moz api support as suggested and asked them why i was getting 401 errors using my api credentials with scrapebox. I specifically mentioned the incapsula.com blocking thing. Here was the response:
Hey Tom,
I am on the Moz API team and should be able to shed a bit of light on this. We do not actually have any ability to support ScrapeBox as it is a third party tool, and a scraping tool. Your API credentials are working as they should, so there is not much more we can do on our end. I would recommend reaching out to SB and having the owners of the tool contact us so we can make everything work as it should.
Any ideas?